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Privacy Policy Statement (PPS)


"User(s)" or "Y(y)ou" refers to all individuals using the App at anytime, anywhere, for any reason or purpose.

"Company(ies)", "Partner(s)" and "Shop(s)" refers to outside partners of Pokeguide that advertise on the Pokeguide App

Pokeguide Limited ("Pokeguide Ltd", "Pokeguide", "we", "our" or "us") respects Users' legal rights of privacy when collecting, storing, using and transmitting personal information.

We pledge to comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and related codes and guidance issued by the Privacy Commissioner. In doing so, Pokeguide will ensure compliance to the strictest standards of security and confidentiality in respect of all personal information and data submitted by users via Pokeguide App ("the/this App") and we will not release such information to anyone without the prior consent of the relevant User(s) except to the authorized parties listed under Part II.

Users are strongly recommended to read this statement ("Statement") carefully to have an understanding of Pokeguide's policy and practices regarding the treatment of personal information and data provided by the Users.

This Statement is applicable to all Users, and the provisions here may be updated, revised, varied or amended from time to time when Pokeguide thinks necessary. If there is any inconsistency between the English and Chinese version of this Statement, the English version shall prevail.

If Users have any questions or concerns regarding this Statement, they should first contact Pokeguide Limited at +852 3686-0380 or email to [email protected] .

Purpose of Collection of Personal Data

While using the App, Users may disclose or be asked to provide personal information or data. In order to have the benefit of and enjoy various services offered by the App, it may be necessary for Users to provide Pokeguide with their personal information or data. Although Users are not obliged to provide the information or data as requested, Pokeguide might not be able to provide certain services on the App in case the Users fail to do so.

Pokeguide's purposes for collection of information and data on the App include but not limited to the following:

(a) for the daily operations;

(b) to provide Users with marketing and promotional materials for their enjoyment of benefits;

(c) to identify Users who have enjoyed their benefits by receiving and using marketing and promotional materials;

(d) to identify Users who have viewed the information and advertisements posted on the App;

(e) to identify Users who have posted messages, photos, views, comments or other information on the App;

(f) to provide Users with a platform for posting photos, sharing and discussing their experiences in Shops;

(g) to design and provide products and services to Users;

(h) to compile and analyze aggregate statistics about the use of the App for Pokeguide's internal use; and

(i) for provision of services and marketing services, special events or promotions of Pokeguide.

Pokeguide strives to collect personal data which is necessary and adequate but not excessive. If Pokeguide requires the use of Users' personal data for a purpose other than those set out hereinabove, we may request the Users' consent.

Disclosure of Personal Data

We will take all practicable steps to keep Users personal data confidential but we may transfer such data to the following parties:

(a) any actual or proposed assignee, transferee or successor if Pokeguide decides to sell any relevant part of its business, your personal data and our rights;

(b) any agent, contractor or third party service provider who provides administrative, telecommunications, computer and other services to Pokeguide with respect to the operation of its business;

(c) any person to whom Pokeguide is under an obligation to make disclosure under the requirements of any law binding on us or for the purposes of any guidelines or codes of practice issued by regulatory or other authorities with which we are expected to comply;

(d) authorized personnel of Pokeguide for internal use where it deems necessary to maintain and improve the services on the App;

(e) related parties to protect and defend Pokeguide's rights and properties; and

(f) our partners.

Security

Your personal data will be accessed only by authorized personnel. Personal data would be stored electronically and it will be kept on a secured server and will be password-protected or under some equivalent form of protection. Employees or contractors designated to handle personal data will be instructed to do so only in accordance with this Statement.

Cookies and Cache

When Users access the App, Pokeguide will record their visits and collect visiting information or data. All these are done without the Users being aware that they are occurring.

Pokeguide will use cookies and cache together to inform, optimize, and serve marketing materials based on the Users' past visits on the App.

Pokeguide generally uses such automatically collected information and data to estimate the audience size, the popularity of various parts of the App, track Users' movements and number of entries in promotional activities and special events, measure Users' use patterns and administer the App.

Google Analytics and Google Map

Google Analytics and Google Map are implemented in the App. Google may use the data collected to contextualize and personalize the marketing materials of its own advertising network. Users could and are recommended to read the privacy policy of Google Analytics and Google Map at https://www.google.com/policies/privacy.

Links to Other Websites / Platforms / Applications

Pokeguide App may provide links to other websites / platforms / applications ("Providers") which are not owned or controlled by Pokeguide. Personal information and data of Users may be collected on these Providers when Users visit such Providers and make use of the services provided there.

This Statement is only applicable to the Pokeguide App. Users are reminded that this Statement grants no protection to Users' personal information and data that may be exposed on these Providers other than the App, and Pokeguide is not responsible for the privacy practices of such Providers. Users are strongly recommended to refer to the privacy policy of these Providers.

Account Deletion

Users can issue a request to delete the user account and all information related to such user account by emailing to [email protected] . We will verify your identity before responding to such request. We would process the request without undue delay and in any event within one month (although this may be extended by a further two months in certain circumstances, such as where the request involves substantial volumes of information or is otherwise complex). Subsequent to account deletion, aggregated registration data is retained for spam prevention and systems security purposes.

Changes in PPS

Pokeguide reserves the right to update, revise, modify or amend this Statement at any time as we think necessary and Users are strongly recommended to review this Statement regularly.

If Pokeguide decides to update, revise, modify or amend this PPS, we will post these changes to places we think appropriate. If Pokeguide makes material changes to this PPS, we will notify Users by reasonable means.

Questions and Complaints

Users have the right to request access to or correct your personal data. If you want to make such request or have any questions or complaints about our Privacy Policy, please contact us at:

Pokeguide Limited
E-mail: [email protected]

I. Purpose of Collection of Personal Data
While using the App, Users may disclose or be asked to provide personal information or data. In order to have the benefit of and enjoy various services offered by the App, it may be necessary for Users to provide Pokeguide with their personal information or data. Although Users are not obliged to provide the information or data as requested, Pokeguide might not be able to provide certain services on the App in case the Users fail to do so.

Pokeguide's purposes for collection of information and data on the App include but not limited to the following:

(a) for the daily operations;

(b) to provide Users with marketing and promotional materials for their enjoyment of benefits;

(c) to identify Users who have enjoyed their benefits by receiving and using marketing and promotional materials;

(d) to identify Users who have viewed the information and advertisements posted on the App;

(e) to identify Users who have posted messages, photos, views, comments or other information on the App;

(f) to provide Users with a platform for posting photos, sharing and discussing their experiences in Shops;

(g) to design and provide products and services to Users;

(h) to compile and analyze aggregate statistics about the use of the App for Pokeguide's internal use; and

(i) for provision of services and marketing services, special events or promotions of Pokeguide.

Pokeguide strives to collect personal data which is necessary and adequate but not excessive. If Pokeguide requires the use of Users' personal data for a purpose other than those set out hereinabove, we may request the Users' consent.
We will take all practicable steps to keep Users personal data confidential but we may transfer such data to the following parties:

(a) any actual or proposed assignee, transferee or successor if Pokeguide decides to sell any relevant part of its business, your personal data and our rights;

(b) any agent, contractor or third party service provider who provides administrative, telecommunications, computer and other services to Pokeguide with respect to the operation of its business;

(c) any person to whom Pokeguide is under an obligation to make disclosure under the requirements of any law binding on us or for the purposes of any guidelines or codes of practice issued by regulatory or other authorities with which we are expected to comply;

(d) authorized personnel of Pokeguide for internal use where it deems necessary to maintain and improve the services on the App;

(e) related parties to protect and defend Pokeguide's rights and properties; and

(f) our partners.
Your personal data will be accessed only by authorized personnel. Personal data would be stored electronically and it will be kept on a secured server and will be password-protected or under some equivalent form of protection. Employees or contractors designated to handle personal data will be instructed to do so only in accordance with this Statement.
When Users access the App, Pokeguide will record their visits and collect visiting information or data. All these are done without the Users being aware that they are occurring.

Pokeguide will use cookies and cache together to inform, optimize, and serve marketing materials based on the Users' past visits on the App.

Pokeguide generally uses such automatically collected information and data to estimate the audience size, the popularity of various parts of the App, track Users' movements and number of entries in promotional activities and special events, measure Users' use patterns and administer the App.
Google Analytics and Google Map are implemented in the App. Google may use the data collected to contextualize and personalize the marketing materials of its own advertising network. Users could and are recommended to read the privacy policy of Google Analytics and Google Map at https://www.google.com/policies/privacy.
Pokeguide App may provide links to other websites / platforms / applications ("Providers") which are not owned or controlled by Pokeguide. Personal information and data of Users may be collected on these Providers when Users visit such Providers and make use of the services provided there.

This Statement is only applicable to the Pokeguide App. Users are reminded that this Statement grants no protection to Users' personal information and data that may be exposed on these Providers other than the App, and Pokeguide is not responsible for the privacy practices of such Providers. Users are strongly recommended to refer to the privacy policy of these Providers.
Users can issue a request to delete the user account and all information related to such user account by emailing to [email protected] . We will verify your identity before responding to such request. We would process the request without undue delay and in any event within one month (although this may be extended by a further two months in certain circumstances, such as where the request involves substantial volumes of information or is otherwise complex). Subsequent to account deletion, aggregated registration data is retained for spam prevention and systems security purposes.
Pokeguide reserves the right to update, revise, modify or amend this Statement at any time as we think necessary and Users are strongly recommended to review this Statement regularly.

If Pokeguide decides to update, revise, modify or amend this PPS, we will post these changes to places we think appropriate. If Pokeguide makes material changes to this PPS, we will notify Users by reasonable means.
Users have the right to request access to or correct your personal data. If you want to make such request or have any questions or complaints about our Privacy Policy, please contact us at:

Pokeguide Limited
E-mail: [email protected]